The question “how will it ship?” usually comes late, after the customer has finished choosing fabric and style. In fact it should be asked early, because how you receive your order also decides how you are measured and fitted. This article gathers what you need to know about delivery when having a suit made at Mon Amie, so you are not surprised at the final step.
Quick answer
Customers in Ho Chi Minh City usually collect their suit in person at a showroom for a final fitting. Customers further away who order made-to-measure online are delivered to their door, nationwide and internationally. Shipping fees and delivery times are quoted specifically when the order is confirmed.
Ways to receive your suit
- Collect at a showroom. Mon Amie has 5 showrooms in Ho Chi Minh City, open daily from 8:30 a.m. This is the most convenient way because you try the suit on right away and have anything you are not happy with adjusted on the spot. See addresses on the showroom page.
- Home delivery. For clients of online made-to-measure: measurements by video call, fabric chosen from images, and your finished suit received anywhere in the country or abroad.
- At-home tailoring. If you use the at-home tailoring service in Ho Chi Minh City, how you receive your order and the fitting schedule are agreed with your stylist when you book.
Fees and delivery time
Mon Amie does not publish a single fee because every order differs: domestic or overseas delivery, one suit or several, an address in the city or in a remote area. Your stylist will quote the fee and delivery time as soon as the order is confirmed, so you can plan the date you need it. The showroom will give you a specific schedule at measuring, so if you have a wedding date or an important meeting, say so in advance.
What to check when you receive your order
A suit is something you only know by trying on, so do not put the box away in the closet unopened. You should:
- Open the package and hang it on a hanger right away, so the fabric lets go of the folds from transit.
- Try it on with the shirt and shoes you plan to wear. With the same suit, switching to a thicker shirt changes the feel of the shoulders.
- Check four places: the shoulders, the collar hugging the back of the neck, sleeve length, trouser length.
- Sit, raise your arms and bend to test comfort.
- Take photos or record a video if you see a spot that needs adjusting, then send them to your stylist.
Suits made at Mon Amie come with a long-term alteration warranty. Because your measurements are kept for life, adjustments or making a new suit are also much easier.
Group orders and uniforms
For a group of groomsmen or a team of colleagues, tell us the quantity and delivery place in advance so measuring and delivery batches can be divided sensibly. As for uniforms, Mon Amie makes suits measured person by person through the bespoke uniform service, and T-shirt, polo and shirt uniforms in large quantities through the website maydongphuc.vn.
Tips from Mon Amie's master tailors
- Write your full address and a phone number that is always answered. Deliveries often hit trouble only because this information is missing.
- Do not order too close to the date you need it. Leave time for a small alteration, especially for a wedding suit.
- For delivery abroad, ask your stylist about the customs procedures of the receiving country to avoid delays.
Frequently asked questions
Does Mon Amie deliver internationally?
Yes, for online made-to-measure customers. The address, fee and time are confirmed when the order is confirmed.
Can I have a suit made if I live in another province?
Yes. You can be measured online by video call or arrange a trip to a showroom in Ho Chi Minh City.
What if it does not fit when I receive it?
Contact your stylist and send photos of the spot that needs adjusting. Mon Amie provides a long-term alteration warranty.
An invitation from Mon Amie
If you still have questions about receiving your order, message Zalo 0888.111.118 or book an appointment so a stylist can advise you before you choose fabric.