For clients abroad or with demanding schedules: video consultations, guided self-measurement, cloth selection through detailed imagery, and finished garments delivered anywhere.
Highlights
- ✓WhatsApp or Viber video calls scheduled around your time zone
- ✓Step-by-step measuring guidance, or your stored profile
- ✓Cloth selection through a detailed fabric library
- ✓Nationwide and international delivery
Online tailoring guide
Tailored remotely, to the same standard
For clients in other cities, overseas, or simply short on time. Consultation, measuring and cloth selection happen over video call and messaging; your suit is cut and sewn in the Mon Amie workroom like every other order.
01
How the video consultation works
Step 1
Book a time
Pick a slot that suits you, whatever your time zone. Online consultations take place by video call on WhatsApp or Viber, at +84 888 111 118.
Step 2
Talk it through
Your stylist asks about the occasion, your style and where you'll wear it; you send photos of yourself (front, side, back) and of a garment that already fits you well.
Step 3
Measuring
Measure step by step with your stylist on the call — or we use the profile we already hold if you've ordered before.
Step 4
Cloth and confirmation
See close-up photos and video of each cloth; your stylist sends a written confirmation of style, cloth and price.
Step 5
Making and delivery
The workroom finishes your order in 3–10 days, depending on requirements; once the balance is settled, we ship to your door.
02
Taking your measurements
- Have a soft tape measure and someone to help; wear a thin shirt and empty your pockets
- Stand straight, shoulders relaxed, breathing normally; the tape should sit snug but not tight
- Follow your stylist's sequence: chest, waist, seat, shoulder width, sleeve, jacket length, thigh, trouser length…
- Send your height, weight and photos so the master tailor can cross-check
- Have a suit or shirt that already fits well? Measure it too as a cross-check
03
Choosing cloth remotely
- Your stylist sends close-up photos and video in natural light, so you see the true colour and texture
- Each sample comes with its composition, weight and suggested occasions
- Tell us the climate where you'll wear it — tropical, four seasons or cold winters — so we choose the right weight
- Check the price list by cloth beforehand to set your budget
04
Delivery: where, when and what it costs
Collect at a showroom, or have your order delivered anywhere in Vietnam or abroad. For deliveries, the full balance is settled before we ship; shipping costs are quoted for your address.
A made-to-measure suit is finished in 3–10 days depending on your requirements (style, cloth and whether you want a fitting); when time is short, Mon Amie can complete a suit in as little as 24 hours. Transit time depends on the destination and carrier; your stylist confirms it with your order.
When you place an order, 50% of the order value is paid upfront; the remaining 50% is paid when you collect your garments. We accept cash, bank transfer to our company account and card payments (including cards issued abroad); every payment is confirmed with you directly by a Mon Amie staff member.
05
Your fitting and alterations
- When your order arrives, try it on once and send photos or join a video call on WhatsApp or Viber so the master tailor can check the fit — or skip the fitting if you prefer
- If you're in Ho Chi Minh City, you can book a fitting and alterations at any of our 5 showrooms
- Free 3-year warranty: adjustments if your weight changes by 3–5 kg, plus repairs for lifted interfacing, lost buttons and seam failures. After three years we still carry out repairs for a small fee. Not covered: improper care (washing or drying incorrectly), snags and tears, burns from flames or cigarettes, and fading from chemicals or sunlight — we will still help put things right as best we can.
06
If the fit isn't right
Self-taken measurements can be slightly off in places — it happens with remote tailoring. Here's how we handle it:
1
Send photos
Send photos wearing the garment (front, side, back) and tell us where it feels off.
2
The tailor's assessment
The master tailor pinpoints what needs adjusting and proposes a fix: alterations at a showroom, or sending the garment back to the workroom and returning it. Any shipping cost is confirmed upfront.
3
Alteration
If your suit is not well made or not in the style agreed, Mon Amie will adjust it until you are satisfied; if it still falls short, we refund 100% of what you paid.
4
Profile updated
The corrected measurements go into your lifetime profile, so your next order fits from the start.
07
Questions
Can I order from overseas?
Yes. Staff at all five showrooms can advise you in English. Card payments are accepted, including cards issued abroad. We ship internationally; shipping is quoted for your address.
I've ordered before — do I need to be measured again?
Usually not — your measurements are kept for life. If your weight has changed, your stylist will guide you through re-measuring a few key points.
Applies to every made-to-measure order
Our commitments
Making time3–10 days · rush from 24 hours
A made-to-measure suit is finished in 3–10 days depending on your requirements (style, cloth and whether you want a fitting); when time is short, Mon Amie can complete a suit in as little as 24 hours.
Rush ordersNo rush fee
Rush orders carry no extra charge. Only in exceptional emergencies, when our tailors must work overtime to meet your deadline, a 10–25% surcharge applies — your stylist will confirm it before accepting the order.
Payment50% upfront, the balance on collection
When you place an order, 50% of the order value is paid upfront; the remaining 50% is paid when you collect your garments. We accept cash, bank transfer to our company account and card payments (including cards issued abroad); every payment is confirmed with you directly by a Mon Amie staff member.
Warranty3-year free warranty
Free 3-year warranty: adjustments if your weight changes by 3–5 kg, plus repairs for lifted interfacing, lost buttons and seam failures. After three years we still carry out repairs for a small fee. Not covered: improper care (washing or drying incorrectly), snags and tears, burns from flames or cigarettes, and fading from chemicals or sunlight — we will still help put things right as best we can.
RefundsNot right? 100% refund
If your suit is not well made or not in the style agreed, Mon Amie will adjust it until you are satisfied; if it still falls short, we refund 100% of what you paid.
PricingListed prices exclude 8% VAT
Listed prices exclude 8% VAT and are the same at all five showrooms; your final quote is confirmed by your stylist once measurements are taken and the cloth is chosen.