A tracking number is the code attached to each order that lets you know exactly where your tailored suit is on its journey from the Mon Amie showroom to your delivery address. With tailored clothing — a one-of-a-kind garment that no stock item can replace — transparent, leg-by-leg tracking is an essential part of a proper delivery service.
Where the tracking number sits in the delivery process
Sending a tailored garment from Mon Amie to a client must satisfy three criteria: safe, on time and intact. The tracking code serves all three directly:
- Meticulous packing: once the parcel is sealed and tagged with its code, its packed condition is recorded from the point of origin — a reference point should anything go wrong.
- On-time delivery: the code shows which leg the order is on, so both Mon Amie and the client can stay ahead of the committed timeline.
- Worldwide delivery: for international orders, the tracking number is the single thread connecting you to your parcel as it passes through multiple countries and handling partners.
- Absolute safety: every scan of the code confirms the parcel is still within a controlled process.
Why Mon Amie takes order tracking seriously
- It preserves the care taken through a painstaking production process — knowing where the order is means intervening promptly if there is a delay.
- It prevents the risk of loss in transit, which is especially serious for a garment made to one person's measurements.
- It keeps time commitments for your important occasion: one glance at the journey tells you whether the suit will arrive before the wedding or the business trip.
- It expresses Mon Amie's responsibility down to the very last minute — handing over the parcel is not where our duty ends.
The value of transparency for the client
- Protecting the work: silhouette, cloth and finish are preserved within a controlled process.
- Building trust: you can rest assured the order is handled professionally from start to finish, with no information blind spots.
- A complete experience: the brand impression is maintained right up to the moment the box is opened.
- Service at a higher level: the final detail — a single message reporting the journey — is where premium service shows its difference.
When a tracking number is most useful
- Clients far away: receiving in another province, you can arrange who takes delivery based on the order's progress.
- International delivery: follow the parcel through each flight leg and customs step, typically 3–7 business days depending on the country.
- Online orders: for made-to-order purchases from a distance, the tracking code is proof the order is moving through the proper process.
- VIP service: orders receive priority bespoke packing, dedicated care and special tracking.
Tracking within the six-step shipping process
The tracking number comes alive at the fourth step of the standard process: inspection, packing, sealing, then transit — where Mon Amie selects a reputable carrier and follows the journey continuously. At the delivery step, the code confirms the parcel reached the client on time and at the right address. And even at the aftercare step, the tracking history is kept on file in case you need support.
In practical terms: domestic orders typically arrive within 1–3 business days; order status is updated continuously by email or SMS, so you never have to look it up yourself unless you want to. Shipping fees are calculated by region and weight, and VIP orders may request special packing.
A word from Mon Amie's artisans
To a tailor, that string of digits is not the courier's technical detail — it is how Mon Amie watches over its own creation until it arrives at the right home. A good experience does not end at the showroom; it is only complete when the garment reaches the client the right way, and the tracking code is that promise written out, one status update at a time.
Living far from Ho Chi Minh City, or need a suit shipped abroad? Please book an appointment or call our hotline 0888.111.118 and Mon Amie will advise on the right delivery and tracking arrangement. You may also explore our bespoke service if you would like a suit made entirely for you, from measurement to your doorstep.