A customer portal is an online client gateway — where you can commission a tailored suit remotely through Mon Amie's system of consultation, measuring, cloth selection and online confirmation. Every step is standardised for precision, clarity and a refined experience, without your needing to set foot in a showroom. In short: a well-made online order should still feel like being served in person.
What Mon Amie's customer portal includes
Mon Amie's online ordering gateway carries the full tailoring journey across six touchpoints:
- Cloth selection online: browse cloth ranges and design models with guidance alongside.
- Remote consultation: one-to-one conversations with an artisan about cut, style and occasion.
- Accurate measuring: detailed self-measuring guidance, or a one-to-one online measuring session by appointment.
- Order confirmation: review every detail and approve the order before any payment.
- Meticulous production: made to Mon Amie's standards under strict quality control.
- Delivery to your door: fine packaging that protects the garment in transit.
The value of convenience
Why would a traditional tailoring house invest in an online ordering gateway? Because it delivers four practical values:
- Time saved — you can place an order anytime, anywhere.
- A clear, easy-to-follow process, updated at every step.
- Personalised guidance: accurate measurements and cloth chosen to your taste, with no guesswork.
- The same refined experience, preserved wherever you happen to be.
Why Mon Amie built a remote tailoring channel
Online ordering exists so that busy clients, clients far away or abroad can still enjoy fine tailoring with the same precision and attentive service as at the showroom. Specifically:
- Erasing distance: bringing fine tailoring anywhere in the world.
- Fitting modern life: efficient for those who are busy or travel often.
- Precision and peace of mind: a standardised process, accurate measurements, clear confirmation at every step.
- A refined experience: even ordering online, you are served as if seated in the showroom.
In practice, the channel serves four groups most clearly: clients far away who want consultation and ordering without visiting a showroom; international clients who need a reliable process; returning clients who reorder easily thanks to measurements kept on file for life, simply tracking the order and booking an online fitting; and busy executives who want to commission a suit quickly, on their own schedule.
The online ordering process at Mon Amie
Six steps, in the same sequence as a tailoring session at the showroom:
- Choose cloth and model — browse cloths and models online with Mon Amie's guidance, from the Kevinlli range to the mills Canonico, Holland & Sherry, Dormeuil and Scabal.
- Take measurements — detailed self-measuring guidance, or a one-to-one measuring session by video.
- Confirm the order — review the details, approve the order and proceed to payment.
- Production — made to Mon Amie's standards under strict quality control.
- Delivery — brought to your door in fine, protective packaging.
- After-sales and alterations — adjustments where needed for a perfect fit, under Mon Amie's alteration guarantee.
Premium online support
Behind the gateway stands a team on call: one-to-one video consultations on cloth, cut and style; step-by-step progress updates from confirmation to delivery; support available around the clock; and an exchange and alteration policy — a commitment to stay with you until you are truly satisfied.
Mon Amie's commitment to every online order: clear information — a transparent process; accurate measurements — a garment true to form; genuine cloth — meticulous production; on-time delivery — a guarantee you can rely on.
A word from Mon Amie's artisans
Mon Amie's experience shows that the greatest barrier to remote tailoring is not technology but measurements. That is why the artisan devotes the first video call to guiding you through each measurement, checking the figures against your build on camera, and confirming the order only when the numbers convince the tailor himself. For returning clients, measurements kept on file for life reduce reordering to the simple pleasure of choosing cloth.
If you are far away — or simply too busy — book an appointment for an online consultation with Mon Amie or call 0888.111.118. And when you find yourself in Ho Chi Minh City, our five showrooms at Nguyen Trai, Ho Van Hue, 3/2 Street, Caravelle Hotel District 1 and Nguyen Thi Thap are always ready to welcome you. You may also review our pricing to choose the right package, with full ensembles from VND 4.8 million.